Shipping & Return Policy

 

Free Shipping on orders over $95!

Free standard ground shipping on orders over $95.
*Barney's will ship either UPS or USPS depending on the item(s)*

 Included with qualifying online purchase of $95 or more (merchandise subtotal). Exclusions include firearms and ammunition. Shipping surcharges on over-sized or extremely heavy items still apply but will ship at reduced rates.

*Free shipping applies to delivery within the United States. Items shipped directly from the vendor have a longer delivery lead times. Barney's reserves the right to cancel this promotion or modify any exclusions at any time.
 


In-Store VS Website

Store pricing and website pricing are considered separate. Website pricing is NOT available in our local retail stores and cannot accomodate tax free purchases.

If you are ordering for an Agency and are non-taxable, please contact our sales staff at:

337-896-3667


 Shipping Policy


  •  Ground shipping is estimated at 3-5 business days from time of shipment.

  •  Orders with free shipping will be shipped using the best shipping method available, either UPS or USPS.

  •  Firearms cannot be shipped on Thursdays or Fridays. Please account for this when determining shipping.

  •  Our shipping department is closed on weekends, items are shipped on working business days only.

  •  Tracking numbers will be emailed upon shipment.

  •  Orders are shipped insured for the value of the order.

  •  Orders will typically ship within 1-2 business days after ordering. You will be notified by email of any delays.

  •  We ship within the United States only. No international orders will be accepted.

  •  All orders sent to Louisiana and Mississippi customers will be charged state sales tax.

  •  Any orders placed with a shipping address that is different than the billing address may require phone confirmation before shipping.


Return Policy



**Customer Guarantee: We offer a 100% satisfaction guarantee to our customers within a 30 day inspection period.
If you are not completely satisfied with your order and you fall within the 30 day inspection time-frame, just return it,
postage paid, to us in original condition with all packing material, a copy of your sales receipt and reason for return
and we will refund your entire item amount. If your purchase is beyond the trial period or requires warranty repair,
you must contact the manufacturer of the product for warranty replacement or repair. (Packaging must be in original
condition for us to resell. Damaged packaging may incur a restocking fee. In the case of clothing/boots they must
be in UNWORN condition.)

PLEASE SHIP ALL RETURNS TO:
218 Four Park Rd. 
Lafayette, LA 70507

  •  Barney's will gladly refund, credit or exchange any regularly stocked items in unused condition and in original
     packaging. 

  •  Returns must be made within 30 days of purchase, no exceptions. 

  •  Special order items, items that have been altered, decorated, engraved, customized or embellished cannot be returned

  •  Any used, worn, or washed merchandise cannot be returned.

  •  All clearance or close out items are sold “as is” and cannot be returned. No exceptions.

  •  All firearm sales are final outside of the 3 day inspection for used firearms.

  •  Firearms that have been fired cannot be returned.

  •  If you are picking up a firearm purchase from your FFL and you wish to return it, do NOT accept the transfer,
     otherwise you may be responsible for any transfer fees incurred to return the firearm to Barney's.

  •  All returns should include the original packing slip with the returns section properly filled out and the return
     authorization number notated.

  •  Prior to returning any items, contact us to obtain a return authorization number. 
     - This can be done by phone at 1-337-896-3667 or by email to support@mycopshop.com.
     - Clearly mention that you wish to return a website purchase.

  •  Returns without return authorization numbers may be delayed.

  •  If we slipped up on your order, Barney's will gladly e-mail or fax you a shipping label to return the item.

  •  The correct item(s) will be shipped to you once the original shipment has been returned.

  •  Original shipping charges are non-refundable unless related to a Barney's Police Supplies error.

  


UPS Damage Claim
 

If your order has been damaged by UPS in route to you:

  • Call 1-800-pickups, ask for a pick-up and record your claim number.

  • Include a copy of the packing list/shipping document with all returns/exchanges.

  • Please include a short note explaining your situation.

  • Pack the product carefully in a sturdy shipping box to avoid further damage.

  • UPS will come to you and pick up the package.

  • UPS will contact Barney's with the results of the investigation. A replacement will be shipped to you.

 


 

ADDITIONAL RETURN POLICIES AND CONDITIONS

 

  • Special order items, items that have been altered, decorated, engraved, customized or embellished cannot be returned.  We will honor returns of this nature if we have in any way missed the mark or made an error on your custom order.

  • Barney's is not responsible for return shipping unless an error has been made on our part.  We recommend that you send your return using a reliable carrier and a method that can be tracked and insured.  We are not responsible for return packages lost in transit.

  • If we slipped up on your order we will gladly arrange for an electronic return label to be e-mailed to you. Simply print it out, attach it to the return package and hand it to a UPS driver or drop it off in any UPS drop box or UPS location and  leave the rest to us!

  • Barney's sells many products that can be used in the Public Safety field.  Returns and matters covered by manufacturer’s warranties must be coordinated directly through the manufacturer in most cases.  Contact us at 1-337-896-3667 and we will be glad to provide you with contact information on any manufacturer warranted product.